7j77 Privacy Policy – How We Protect Your Data

01 Introduction

7j77 operates the online casino and sports betting platform at 7j77.live, including the 7j77 mobile app and all related services. When you use 7j77, you share personal information with us — and we take that responsibility seriously.

This Privacy Policy explains what personal data 7j77 collects from players in Bangladesh and elsewhere, how that data is used, who it may be shared with, and what rights you have. We have written this policy to be as clear and straightforward as possible. If anything is unclear, please contact us at [email protected] before using the platform.

By registering on 7j77 or using any part of the platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the 7j77 Terms and Conditions.

02 Data We Collect

7j77 collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third parties where required for verification purposes.

Information You Provide Directly

• Registration data: Full name, date of birth, email address, phone number, and account credentials when you create a 7j77 account.
• Identity verification (KYC): Government-issued ID, proof of address, and payment method documentation when required for account verification.
• Payment information: Details of the payment methods you use to deposit and withdraw on 7j77, including mobile banking account references. 7j77 does not store full card numbers.
• Support communications: Any information you share when contacting 7j77 support via email or live chat.
• Responsible gaming data: Information you provide when setting deposit limits, requesting self-exclusion, or using other responsible gaming tools on 7j77.

Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type, and screen resolution when you access 7j77.
• Usage data: Pages visited, games played, session duration, bet history, and navigation patterns on the 7j77 platform.
• Cookie data: Information collected via cookies and similar tracking technologies as described in Section 6 of this policy.
• Transaction data: Records of all deposits, withdrawals, bets, and bonus activity on your 7j77 account.

Information from Third Parties

7j77 may receive personal data from identity verification providers, fraud prevention services, and payment processors as part of our compliance and security obligations. This data is used solely for the purposes described in this policy.

03 How We Use Your Data

7j77 uses your personal data only for specific, legitimate purposes. The table below summarises the main ways we use your information and why.

04 Legal Basis for Processing

7j77 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing that is necessary to provide the 7j77 service to you under the Terms and Conditions you agreed to at registration — for example, processing your deposits and withdrawals.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering rules, age verification requirements, and tax reporting obligations.
• Legitimate interests: Processing that is necessary for 7j77's legitimate business interests, such as fraud prevention, platform security, and improving the player experience — provided those interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

7j77 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

Service Providers

7j77 works with trusted third-party service providers who process data on our behalf. These include identity verification providers, payment processors, fraud detection services, customer support platforms, and cloud infrastructure providers. All service providers are contractually required to process your data only for the purposes specified by 7j77 and to maintain appropriate security standards.

Game Providers

Some games on 7j77 are provided by third-party game studios. These providers may receive limited technical data — such as a player identifier and bet amounts — necessary to operate the game. They do not receive your full personal profile.

Legal and Regulatory Authorities

7j77 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, court order, or in connection with the prevention or detection of crime, including money laundering and fraud.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of 7j77's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy implications before it takes effect.

06 Cookies and Tracking Technologies

7j77 uses cookies and similar technologies on the platform to make it work properly, to understand how players use it, and to improve the overall experience. A cookie is a small text file stored on your device when you visit 7j77.

Types of Cookies Used by 7j77

• Essential cookies: These are required for the 7j77 platform to function. They enable core features like account login, session management, and security. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help 7j77 understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is used in aggregate to improve 7j77.
• Preference cookies: These remember your settings and preferences on 7j77, such as your preferred language or display settings, so you do not have to re-enter them each visit.
• Marketing cookies: These are used to deliver relevant promotional content from 7j77. They are only set with your consent and can be disabled at any time.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the 7j77 platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

07 Data Retention

7j77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below apply as a general guide:

• Account data: Retained for the duration of your 7j77 account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of the transaction to comply with financial record-keeping requirements.
• KYC documents: Retained for the period required by applicable law, typically five years from the end of the business relationship.
• Support communications: Retained for up to three years from the date of the communication, or longer if the matter is subject to ongoing dispute or legal proceedings.
• Marketing preferences: Retained until you withdraw consent or request deletion, whichever comes first.

When personal data is no longer required, 7j77 securely deletes or anonymises it so that it can no longer be linked to you.

08 Data Security

7j77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

• Encryption: All data transmitted between your device and 7j77 is encrypted using TLS (Transport Layer Security). Sensitive data stored on 7j77 servers is encrypted at rest.
• Access controls: Access to personal data within 7j77 is restricted to authorised personnel who need it to perform their job functions. All access is logged and monitored.
• Two-factor authentication: 7j77 supports two-factor authentication for player accounts to provide an additional layer of security against unauthorised access.
• Regular security audits: 7j77 conducts regular security assessments and penetration testing to identify and address vulnerabilities in the platform.
• Incident response: 7j77 has a documented data breach response procedure. In the event of a breach that poses a risk to your rights, we will notify affected players promptly.

09 Your Privacy Rights

As a 7j77 player, you have the following rights over your personal data. To exercise any of these rights, contact 7j77 at [email protected]. We will respond within a reasonable timeframe and in any case within 30 days.

• Right of access: You have the right to request a copy of the personal data 7j77 holds about you, along with information about how it is used.
• Right to rectification: If any personal data 7j77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request that 7j77 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You may request that 7j77 restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is resolved.
• Right to data portability: Where processing is based on your consent or a contract, you may request that 7j77 provide your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where 7j77 processes your data based on consent — such as for marketing communications — you may withdraw that consent at any time without affecting prior processing.
• Right to object: You may object to processing based on legitimate interests, including profiling for marketing purposes. 7j77 will cease such processing unless there are compelling legitimate grounds that override your interests.

10 Children's Privacy

7j77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use 7j77 under any circumstances.

If 7j77 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7j77, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms including 7j77. For more information on responsible gaming and player protection, visit the 7j77 Responsible Gaming page.

11 Changes to This Privacy Policy

7j77 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is used, 7j77 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 7j77 after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend checking this page periodically so you are always aware of how 7j77 handles your personal data. If you disagree with any changes, you may close your account by contacting support.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7j77 handles your personal information, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 from within your 7j77 account dashboard
• FAQ: Visit the 7j77 FAQ page for answers to common privacy questions

7j77 takes all privacy enquiries seriously. We aim to respond to all requests within 30 days. If your request is complex or you have submitted multiple requests, we may extend this period by a further 30 days and will notify you accordingly.